TECH UNVEILED BY VEILSUN | EPISODE 2
Stuck in Spreadsheets
Spreadsheets can be useful, but when entire business processes depend on them, things can quickly become complicated. In this episode, James Cosman and Billy Gerard discuss why businesses become dependent on spreadsheets, how to recognize when they've become a problem, and what it takes to move toward more connected, efficient workflows.
Watch the Episode
Moving Beyond the Spreadsheet
For many businesses, spreadsheets have become the solution for everything their existing software can't handle. But as operations become more complex, these manual processes can create disconnected data, limited visibility, and unnecessary work.
James and Billy explore how custom software can replace critical spreadsheets, connect information across systems, and help businesses take the first step toward a more efficient way of working.
Key Takeaways
Learn what spreadsheet dependency reveals about your workflows and processes.
Explore how connected applications, mobile tools, and dashboards can improve visibility.
Identify the most business-critical spreadsheet and the process behind it.
Discover how one manageable use case can help determine whether custom software is the right fit.
Meet James Cosman
James Cosman is President and Chief Solutions Architect at VeilSun.
In this episode, James joins Billy Gerard to discuss the challenges businesses face with disconnected systems, the role of custom applications, and how to identify the right problems to solve first.
Drawing on his experience at VeilSun, James shares practical insights into building solutions that connect people, processes, and technology.

Read the Full Conversation
Prefer reading over watching? Explore the conversation between James Cosman and Billy Gerard as they discuss disconnected business systems, spreadsheet challenges, and practical ways to improve workflows.
Explore the Highlights
Catch the key moments from Episode 2 with shorter clips covering disconnected systems, custom applications, and life beyond spreadsheets.
Find out what to expect during an initial working session with VeilSun, from identifying challenges to deciding where to begin.
Discover how businesses ended up with disconnected software systems and why spreadsheets became the go-to solution for filling the gaps.
Learn why tackling one high-impact problem first can help businesses make meaningful progress toward better-connected systems.
FAQ
Start with how work flows through the business, then pick one high-impact problem and solve it early. The next problem is easier to see once the first is out of the way.
Replace the most business-critical one, usually the spreadsheet your team works around in email. Start with one small use case so you can see whether the approach fits.
No. You keep the large systems that run the business. Custom apps fill the space between them and connect the data.
Build it for the people most resistant to technology and make the benefit easy to see. If it works for them, adoption follows across the rest of the team.
Your Systems Should
Work Together.
Not sure where to begin? Our App Checkup is a good first step toward identifying what isn't connecting and where to focus first.
No pressure, no pitch.


